Water Utility

Attention 
Desert Vista Estates Residents

On Friday, March 21st at approximately 12:30, am there was a water main break on Sun Rose Dr. between Bird of Paradise Dr. and Naranja Dr.

Currently, the only ingress/egress to the neighborhood is by either Meadow Sage Dr. or Mountain Breeze Dr. to Glover Rd.

After assessing the cause of the main break, and the critical nature of Sun Rose Dr. for residential ingress/egress, the Water Utility has made the decision to replace, and not repair, the water main between Bird of Paradise Dr. and Naranja Dr.

Water main work is scheduled to be completed on Friday, April 4, 2025, with road replacement work scheduled to be completed for the week of April 14.

Please check back for more details as we know them.

 

As a reminder, our customer portal is monitored only during regular business hours, Monday through Friday, 8:00 AM to 5:00 PM.

Support tickets submitted through the customer portal after business hours will be answered on the next business day.
For emergencies after business hours, please call (520) 229-5000 & select option 1 for the answering service.

"Oro Valley is committed to the long-term sustainable production and delivery of water resources that meets or exceeds all water quality standards in a cost-effective environmentally responsible manner."

 

 

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The Engineering / Development & Planning section of the Water Utility is committed to delivering excellent service and the highest quality of water to every customer. We remain vigilant in meeting the challenges of protecting our water source and environment, that is the heart of our community, our way of life and our children’s future.

Water Plan Review Process               

Water Utility Standard Details - Distribution

Water Utility Standard Details - Production

2018 Potable Water Master Plan

Water Utility Projects

The Oro Valley Water Utility works to maintain the purity and quality of the Utility’s water supply. It is our responsibility to see that the drinking water meets or exceeds the requirements of the Safe Drinking Water Act.

Water Quality & FAQs

Backflow Prevention

Backflow Prevention Certified Testers

The Water Conservation Program is an important element in the overall water resource management efforts of the Utility.  We are committed to providing a variety of tools that expand public education and advocacy regarding water conservation.

Water Conservation

Water Conservation FAQs

Water News / Reports

Click on the link(s) below for Media Releases regarding the Water Utility:

 

Reports

Click here to access our 2025 Annual Report 

Water Wisdom Video Series

Click here for an instructional video on how to Locate and Read Your Water Meter 

Click here for an instructional video on how to Find and Identify Leaks

Newsletters

Behind the Meter Newsletters

 

 

Welcome Guide

Click here to access the Water Utility Welcome Guide

 

 

 

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Water Wisdom Videos

This Water Wisdom video provides simple instructions for locating and reading your water meter.

Video - Locate and Read Your Water Meter

 

This video provides important tips to help you locate leaks

Video - Find and Identify Leaks